Refund policy

All sales of digital products are final. Due to the nature of digital goods, we do not offer refunds or exchanges once a purchase has been completed.

However, if you experience a technical issue or receive a corrupted or incorrect file due to an error on our part, we will review your case and provide a replacement or refund as necessary.

To request assistance, please contact us at info@outerverse.fm within 3 of your purchase, including your order number and a description of the issue.

We appreciate your understanding and support!